If you run into issues during integration or production use, contact us at support@suki.ai. Including the following details will help us troubleshoot faster:
  • Full error message: Include the complete error text and any associated error codes.
  • SDK version: Specify the exact version of the Suki SDK you’re using.
  • Partner ID: Your assigned partner identifier (required for environment-specific debugging).
  • Timestamp: UTC timestamp of the issue or failed request.
  • User identifier field: Clarify which field your tokens use to identify the user (e.g., sub, email, etc.).
Note: Suki SDKs are actively maintained and regularly updated with new features and performance improvements based on real-world usage. For the best experience, always use the latest version of the SDK.